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Frequently Asked Questions

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What is the procedure when I place my order?

You should shortly receive an initial order confirmation email with the details, items and any charges associated with your order. Please keep it for your reference. Once your order is packed and ready to ship, you will receive a second email confirming that shipment of your items from our fulfillment center, usually within 1-3 business days.

How long does it take to receive items I ordered?

Most orders are packed and shipped within 1-2 business days, shipping times for delivery vary but are usually between 3-5 business days. Please allow sufficient time for your delivery, including to more rural addresses, PO boxes etc. Please be advised, we do not ship orders on weekends or holidays.

Can I track my order?

All orders ship with tracking services enabled. You will receive a tracking number in your shipping confirmation email once your order has been dispatched from our fulfillment center.

Most orders ship with the following services for tracking
USPS: USPS Treacking
Firstmile: Firstmile

I have an issue with my order or shipment

You benefit from a 30 day money back guarantee and some of the best customer service in the health and beauty segment. Contact help@buywow.com and we will work with you to resolve any issue.

For returns, we strongly advise contacting us first to ensure efficient and proper handling of your return and any refund. All returns must please ship to the following address after authorization:

C/O Fit and Glow
6100 Philips Hwy Unit 2
Jacksonville, FL 32216
USA

Will you ship outside the United States?

We are currently only servicing the USA and territories, but always expanding. Please check back soon.

100% MONEY BACK GUARANTEE

We work hard to formulate the most advanced products on the market. Our 30-Day Customer Satisfaction Guarantee is designed to give you ample opportunity to experience optimal results from your product, completely risk-free.

HIGH QUALITY FORMULA

You know a product is highly substantial when it comes from a place with high global standards such as the USA. This product is formulated through careful processes and consistent quality checks.

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