We Love Questions...
Frequently Asked Questions
You should shortly receive an initial order confirmation email with the details, items and any charges associated with your order. Please keep it for your reference. Once your order is packed and ready to ship, you will receive a second email confirming that shipment of your items from our fulfillment center, usually within 1-3 business days.How long does it take to receive items I ordered?
Most orders are packed and shipped within 1-2 business days, shipping times for delivery vary but are usually between 3-5 business days. Please allow sufficient time for your delivery, including to more rural addresses, PO boxes etc. Please be advised, we do not ship orders on weekends or holidays.Can I track my order?
All orders ship with tracking services enabled. You will receive a tracking number in your shipping confirmation email once your order has been dispatched from our fulfillment center.
You benefit from a 30 day money back guarantee and some of the best customer service in the health and beauty segment. Contact firstname.lastname@example.org and we will work with you to resolve any issue.
For returns, we strongly advise contacting us first to ensure efficient and proper handling of your return and any refund. All returns must please ship to the following address after authorization:
C/O Fit and Glow
6100 Philips Hwy Unit 2
Jacksonville, FL 32216
We are currently only servicing the USA and territories, but always expanding. Please check back soon.